STAHLS' HOTRONIX
TECH SUPPORT
We’re here to help! If your press won’t fire up, your switch needs replacing, or you have general questions about your equipment, our service techs are here for you.
If your heat press was manufactured in 2007 or later, you can either chat with our virtual assistant to find answers to commonly asked questions, or you can fill out a ticket below with your machine’s serial and model number, and a member of our Tech Team will reach out to you.
If you submit a ticket but need quick answers or on-the-fly support, call our Customer Support Triage line for additional assistance. Our highly trained team can help assess your press, walk you through parts, or set up a meeting with our Technical Support Team. We remain as committed as ever to providing quality service you deserve when you need it most! Call us at 800-727-8520 press 1.
Get Help from H.E.R.B. – Hotronix Equipment Resource Bot
Our virtual assistant is here to help you find answers to common questions about your Hotronix heat press.
“Hi I’m HERB, the Hotronix Equipment Resource Bot. I’m here to help answer some questions you have about your press. Let’s get started! First, I’ll need to verify your press is in warranty. What’s your serial and model number?”
Our team of experts have created an extensive library of videos to help you get started, troubleshoot any challenges you’re facing, and be your own at-home service tech.
VIEW TECH SUPPORT & REPAIR VIDEOSWAS YOUR HEAT PRESS MANUFACTURED BEFORE 2007?
Don’t worry—we have plenty of educational tools to help you troubleshoot. Check out our extensive library of heat press education, or order parts to self-service your press.
SEE TECH SUPPORT VIDEOS HERE
H.E.R.B.
Hotronix Equipment Resource Bot
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English - US
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French - Continental
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German
